RETAIL LOAN OUTSOURCING

GKCM is providing document verification services, personal discussion and credit appraisal Income estimation  of the borrower, CPA activity, Legal and technical valuations, Verifications with Registrar of Companies for the following products:

• Automobile Loans • Consumer Durable Products
• Credit Cards Home loan
Bank’s Current Accounts Business Loan
Personal Loan Customers
A. FRAUD CONTROL
GKCM has rich experience in verification of the various kinds of documents submitted by the customer at the time of applying for the loan.
The document check includes:

  • Income Documents
  • Bank Statement
  • Salary proof – Form 16 and salary slip
  • Customer personal verification.
  • Loan tracks
  • Educational certificates
  • PAN Card/ ration card/ Voter I card
  • Telephone bills/ Electricity and Water bills
  • Rent Agreement with land lord
  • Criminal Records Verification
  • Address checks
  • KYC documents
  • Telephone Verification (TVR)
B. PERSONAL DISCUSSION AND CREDIT APPRAISAL
Credit Appraisal and Face to Face Interview (Personal Discussion) and Income Estimation by meeting customers at their business place to assess their credit worthiness and assist banks in taking credit decisions. This activity is carried out by a team of Chartered Accountants and MBA’s.

  • Face to face meeting with the customer
  • Credit appraisal and making assessed financials, Income Estimation
  • Profile verification checks
  • Review of financials
  • Detailed ratio analysis.
  • CPA audits
The customers assessed by us include:

  • Salaried customers
  • Self-employed business men (SME)
  • Self-employed professionals( Doctors, Chartered Accountants etc)
  • Corporate customers
C. CENTRAL PROCESSING AGENCY FOR NBFC’S AND BANKS END TO END PROCESSING OF RETAIL LOANS RIGHT FROM THE LOG-IN TO THE FINAL STAGE OF DISBURSEMENT OF LOAN
This involves Managing end to end entire loan proposal processing activities for  loans involving, pre-login review, processing, balance sheet review, disbursal, data entry, scanning, documents verifications, personal discussions, rejects uploads and other post disbursal monitoring activities.  We have experience in CPA processing for all the products namely:

  • Automobile Loans
  • Personal Loans
  • Business Loans
  • Mortgage/ Home loans
  • Consumer Durable loans
D. ROC VERIFICATIONS AND CREATION OF CHARGE WITH THE   MINISTRY OF COMPANY AFFAIRS (MCA)
Detailed verifications are conducted and report prepared providing details of shareholders, directors, charge created on a company as well the financials filed with the Registrar of Companies, including charge creation (Form 8)as well as follow up with the Ministry of Company Affairs for delays.
E. END USE MONITORING AUDIT
A brief meeting with customer to review the end use of the loan given to the customer.
F. COLLECTION AGENCY AUDITS
Collection Agency Audit to review of complete process of Receipt Book printing and issuance to agency, Receipt issued to customer, realization and banking of cash and cheques. Also review of other hygiene factors like rotations of collectors, integrity, personal files review, customer interaction etc.
G. OTHER ALLIED SERVICES

  • Post disbursal documents / cheques pick up from the customer to the lender
  • Property documents pick up from the builder to the lender
  • Legal and Technical verifications/ validation  of property papers and valuation
  • Stock audits at the location of the borrower
  • Assisting in preparation of CMA data
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